The importance of backing up your PrestaShop store

Stylized digital city representing a secure PrestaShop online store, with data backup and protection elements.

In the world of e-commerce, data security and continuity are paramount to ensure the continuity of business operations. For owners of online stores using PrestaShop, the market-leading open-source e-commerce platform, regular backups of their site are a crucial part of running their business. This article explores why it's essential to back up your PrestaShop store, how to do it effectively, and the potential consequences of failing to do so.

Why back up your PrestaShop store?

1. Protection against data loss: The causes of data loss can be manifold: human error, technical failures, malware attacks or server-related incidents. Regular backups ensure that essential information, such as customer data, orders and product configurations, is preserved and recoverable in the event of a problem.

2. Updating and maintenance: Updates to PrestaShop or its add-on modules can sometimes lead to malfunctions. Having backups before updates means you can quickly restore your store to its working state if problems arise.

3. Resilience against security attacks: Cyberattacks, such as ransomware or SQL injections, can compromise the integrity of your site. A secure backup is your last line of defence for restoring your online store in the event of a successful attack.

4. Legal compliance: In many jurisdictions, regulations require companies to retain customer data for a specified period. Backups help meet these legal requirements while protecting the confidentiality of customer data.

How do I back up my PrestaShop store?

1. Full, regular backups: It's advisable to carry out full store backups on a regular basis, ideally on a daily or weekly basis depending on the volume of transactions. Your Prestashop web hosting provider should offer you an automated backup solution.

2. Use of various storage locations: To minimize risk, it's best to store backups in multiple locations, such as on remote servers, external hard drives or cloud storage services. A solution in addition to that offered by your hosting provider is the perfect answer to the problem of delocalizing backups.

3. Automated backups : Using tools and plugins that automate the backup process can reduce the risk of oversight and ensure ongoing protection.

4. Restoration tests: Performing regular tests to restore data from a backup ensures that the data can actually be recovered when needed. A good backup is one whose restoration is perfectly mastered.

Consequences of not backing up

Lack of backups can have disastrous consequences for an online business. In the event of significant data loss, a company may find itself having to rebuild its product catalog and customer base from scratch, leading to a loss of customer confidence, disruption to operations and significant financial losses.


Investing in robust backup strategies is essential for any store using PrestaShop. By understanding the importance of backups and implementing an effective backup strategy, store owners can ensure the security, compliance and resilience of their online business. Neglecting this aspect of your online store management could cost you far more than the time and resources invested in setting up regular, secure backups.

You can delegate a daily backup to a professional who will be able to restore it quickly.

If you're experienced enough to take on the task of restoring your backups, you can turn to module solutions to be installed on your PrestaShop store.