When you're running an online store with PrestaShop, it's essential to choose a reliable and efficient payment solution to provide a smooth checkout experience for your customers. Two popular options are available to you: Payplug and PrestaShop Checkout. While both solutions offer online payment functionality, there are compelling reasons to favor Payplug. In this article, we'll explore the top 5 reasons why you should opt for Payplug over PrestaShop Checkout.
1. Simplicity and ease of use
Payplug stands out for its ease of use. Integrating Payplug into your PrestaShop online store is quick and intuitive, even for novice users. Payplug's user-friendly interface allows store owners to quickly set up payment options, track transactions and manage refunds without hassle. On the other hand, PrestaShop Checkout, although an in-house solution, can sometimes prove more complex to set up and maintain.
2. Wide range of payment methods
Payplug offers a variety of payment methods, allowing your customers to choose the method that suits them best. From credit and debit cards to online payment solutions such as Apple Pay, Payplug lets you diversify your payment options to attract a wider customer base. While PrestaShop Checkout also offers payment options, Payplug offers a more extensive and flexible range.
3. Advanced reimbursement management
Payplug also stands out for its advanced refund management. If you need to issue a refund to a customer, Payplug allows you to do so simply and transparently via your dashboard. This feature is essential for maintaining customer satisfaction and trust in your online store. PrestaShop Checkout also offers refunds, but Payplug's interface and simplicity make it a more compelling choice.
4. Quality customer support
Customer support is crucial when you run an online store. Payplug is renowned for its excellent customer service, offering fast, competent assistance to solve any problems or answer any questions you may have, from our French teams. Payplug users have often praised the responsiveness of the support team. Although PrestaShop is also renowned for its support, Payplug's personalized attention can make all the difference to online store owners.
5. Safety and compliance
The security of online transactions is a top priority. Payplug takes online payment security seriously, meeting PCI-DSS compliance standards and using robust encryption protocols to protect sensitive data. Payplug modules are also compliant with the Payment Services Directive 2 (PSD2), which aims to strengthen the security of online payments. What's more, its Smart 3-D Secure technology enables you to calculate the risk score associated with each transaction, and issue a strong authentication recommendation only when fraud is suspected. In this way, you can maximize conversions and secure payments at the same time. Although PrestaShop Checkout is also secure, Payplug's specific online payment expertise gives it an edge in this area.
While PrestaShop Checkout is a solid option for online payments on your PrestaShop store, Payplug's advantages in terms of simplicity, payment method diversity, refund management, quality customer support and security make it a compelling choice for online store owners looking for a superior payment experience for their customers.